Privacy Policy

Austral Home Privacy Policy

At Austral Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal information when you interact with our website and services.

Information

We Collect We may collect the following information when you use our website or make a reservation:

Contact information: Name, email address, phone number

Payment information: Credit or debit card details

Booking information: Travel dates, number of guests, accommodation preferences

Device information: IP address, browser type, operating system

How We Use Your Information

We use your personal information to:

Process your bookings: Confirm your reservation, process payments, and send you relevant information.

Improve our services: Analyze your preferences and usage habits to improve our website and services.

Communicate with you: Send you updates about your booking, promotions, and special offers.

Comply with our legal obligations: Maintain accounting records and comply with applicable laws.

How We Share Your Information

We may share your personal information with:

Service providers: Companies that help us operate our business, such as payment processors and web hosting providers.

Apartment owners: To facilitate your stay and resolve any issues that may arise.

Competent authorities: If we are required to do so by law.

Security of Your Information

We implement technical and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

Access: Request a copy of the information we hold about you.

Correct: Request that we correct any inaccurate information.

Erase: Request that we delete your personal information.

Object: Object to the processing of your personal information in certain circumstances.

Restrict: Request that we restrict the processing of your personal information in certain circumstances.

Portability: Request that we provide your personal data to you in a structured, commonly used, and machine-readable format.

Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes.

Contact

If you have any questions about this Privacy Policy, you can contact us at contacto@austral-home.com.